Shipping & Delivery

At wakeywines.co.uk we want to make delivery the easiest and cheapest as possible. Below is all the information you need to get the best food brans including Coca Cola and KSI Logan Paul Prime Energy Drinks delivered to your door.

Shipping Information

What are the delivery charges?

Delivery is calculated automatically at checkout, price of delivery is worked out depending on your postcode and items. We offer free delivery on orders over £150.

What is the estimated delivery time?

We aim to deliver all orders within 2/3 working days. We have partnered with reliable courier services to deliver nationwide.

All delivery times are estimated and not guaranteed. We take no responsibility if your order arrives outside of the given delivery timeframes.

Do you ship internationally?

Yes this can be arranged, please email us at [email protected]

Your Delivery Address

It is your responsibility to enter your address correctly. We accept no responsibility for incorrect addresses, and if an order is delivered to an incorrect address we are unable to accept this is a non-delivery claim.

If an order is returned to us by our Courier if the address you entered is undeliverable, we will refund the price you paid for the order minus the delivery costs we incurred.

Non Deliveries

Non-delivery claims for orders you haven’t received must be made within 21 days of you placing your order. Claims made after 21 days will not be accepted.

Damaged Items

In the event that your item arrives damaged then firstly please accept our apologies, and secondly please contact us straight away. We need damages to be reported to us as soon as possible and within 14 days of receipt.

Please keep all original packaging as in some cases we will require the item to be returned at our expense; in others we will require a picture.

We will not be able to send a replacement or refund you for a broken item where a picture or return isn’t possible.

Incorrect Orders / Missing Items

If you receive a different item to the one that you have ordered then please accept our apologies. Please contact us ASAP and we will do our best to resolve our error as quickly as possible, and in the best and most convenient way for you. If your order has any missing items, you must report this to us by emailing us [email protected] within 24 hours of delivery. Within this email you must also attach a photograph of (a) the external packaging, (b) the Courier  label and (c) the contents of what you received. Without this information we will not accept any claims for shortages.

Please keep all original packaging as in some cases we will require the item to be returned at our expense; in others we will require a picture.

We will not be able to send a replacement or refund you for a broken item where a picture or return isn’t possible.

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